Holiday Closures Burnaby: November 11, December 23-26, January 2, 2023
Additional US Customer Service Holiday Closures: November 24-25
Category: Company Updates
Introducing Ryan Allen – Maxam’s New Canadian Sales Representative
Please Join Us in Welcoming Ryan Allen to the Sales Team at Maxam Metal Products.
Ryan’s years of commercial building product experience include project bidding, architectural specification, LEED, and code compliance. He is based at our Burnaby location.
Ryan’s goal is to help you navigate our product offerings and to find the best product to meet your job specifications.
Please contact Ryan with your product and capabilities questions, or to just get acquainted!
You can reach Ryan at
Direct: 236-304-4654
Cell: 604-834-5085
rdallen@maxammetal.com
–Dan Moe
Sales Manager
Remember to use the emails below to streamline your Quoting and Ordering Process
Quotes@maxammetal.com Orders@maxammetal.com
To reach our customer service team with general questions – call us at 604-433-4243 or 866-446-2926
UPDATED ORDER PICK UP PROCEDURES
UPDATED ORDER PICK UP PROCEDURES –
Please place all orders in one of the following ways. We do not accept counter-sales.
Phone 604-433-4243 or 866-446-2926
Fax 604-433-4148
Email orders@maxammetal.com.
Phone Hours: Monday-Friday 7:30 am to 4 pm, Pacific Standard Time
You Will Be Notified When Your Order is Ready
Back Loading Dock – Hours 8:00-11:30 am, 12:30-3:30 pm
Press the buzzer by the white door and state the company name who you are picking up for with PO number if available.
Couriers – if you do not know the information above, please ask your dispatch before arriving.
Sign the yellow paper and for couriers write your driver number.
The shipper will load you if items are on skids. Truck must be on flat, level surface. We will not load or unload with the forklift if at an angle.
Reception Desk – Hours 8:00-11:30 am, 12:30-3:30 pm
Call on intercom at the front door and state the company name who you are picking up for with PO number if available.
Couriers – if you do not know the information above, please ask your dispatch before arriving.
NEW BUSINESS HOURS & EMAIL
We have changed our business hours to:
Monday-Friday 7:30 am to 4 pm, Pacific Standard Time
See Covid-19 Pickup Procedures for Details
New Email Addresses
To request a quote please email: quotes@maxammetal.com
To place an order, please email: orders@maxammetal.com
Welcome to our new web site!
Our new website is mobile friendly and includes a comprehensive quote request system. If you have any comments, feedback or feature requests, please let us know! We appreciate our customers’ input and can be reached at info@maxammetal.com.
April 2015
We are currently in the process of improving our roof hatches. As of April 2015 all insulation on the exterior curbs is 1″ ISO. We are revising our catalogue / submittals to reflect this upgrade.
January 2015
Maxam is pleased to announce the addition of hinged plastic access door, readily available in various stocking sizes.
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